When you enter our Tim Moran Collision Center, you'll be greeted and presented with a brief form to fill out for an estimate.
An experienced Collision Consultant will prepare your estimate and answer any of your insurance or repair concerns.
The Collision Consultant will go over the estimate with you and obtain insurance authorization (when applicable) while you wait. With estimate in hand, you'll also receive an actual appointment date, telling you exactly when your vehicle can be admitted for repairs. The Collision Consultant will keep you updated by phone, text or e-mail during the repair process.
Because of our relationship with various rental agencies, your rental can be conveniently handled at the time of your appointment.
Your vehicle is blue printed & disassembled for repair and all damaged parts are removed. If any hidden damage is revealed, you and your insurance company are immediately contacted. The only exception is if we are the Direct Repairer for you insurance Company.
Our computerized laser frame diagnostic systems and frame machines ensure extremely high accuracy for frame repairs, returning your vehicle back to factory specifications.
All aspects of the repair are inspected by a certified technician throughout the repair process to insure they meet factory tolerances, from parts-fit and alignment to the gloss of the refinish work.
Once the repairs have been approved by our technician and the production manager, the vehicle is thoroughly cleaned in preparation for delivery to you.
A final inspection is performed by your Collision Consultant and will present you with your vehicle, noting all repairs made and providing you with any follow-up instructions, such as paint care, 30-day check up, etc.
If your vehicle is unsafe to drive after an accident, take the following steps:
1. Contact a local towing service to transport your vehicle.
2. If law enforcement is present, inform them that you would like your vehicle repaired at Tim Moran Hemet Collision Center. This ensures your vehicle is restored according to factory standards, safeguarding your investment.
3. Notify your insurance company about the accident and specify that you've chosen Tim Moran Hemet Collision Center for repairs.
4. Provide your insurance company with the location of your vehicle for inspection. You are not obligated to use "drive-in claims services" if offered by your insurer.
If you're at fault, your insurance will cover the damages to both your vehicle and the other party's. If the accident wasn't your fault, the other party's insurance should cover your repairs and rental car expenses. Try to file a claim with the other party’s insurance to avoid paying a deductible and to receive a rental vehicle.
